In scope: the set, managed as a set
Every location's categories, services, hours, attributes and photography, brought to one standard where it should be consistent and deliberately different where it should not.
Dallas, TX
Google Business Profile work for Dallas companies. If you run more than one location, the job is not improving a listing. It is keeping a set of them consistent.
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Google treats each eligible location as its own listing, with its own categories, hours, photographs and reviews. A business with four staffed branches is running four Profiles whether or not anyone is managing them as a set.
Left alone they drift. One branch is filed under a slightly different category than the others, two carry hours from before a change, and a fifth listing exists that nobody created deliberately and nobody has closed.
The drift is invisible from inside the business, because nobody searches for their own branches. It is entirely visible to a customer comparing two of them.
Two other things are worth reading depending on where the constraint is. If the website rather than the listings is holding results back, that is our SEO services. If you want the whole search picture for this market, SEO for Dallas businesses. The same work runs for businesses in other markets.
Most businesses with several listings have one of these. Some have both.
The fix is closure, not optimization.
Extra listings appear from old registrations, franchise rollouts, data aggregators and staff who set one up to solve a problem. They split reviews, split the signals and sometimes outrank the real one.
The work is finding them, establishing which is authoritative, and getting the rest closed or merged through Google's process. Optimizing before that is improving a listing that may not be the one customers reach.
The fix is a standard, applied everywhere.
Categories chosen locally, service lists written by whoever was asked, hours maintained inconsistently, photography from whichever year each branch was opened.
The work is deciding what should be identical across the set and what genuinely should differ by location, then bringing every listing to it. Being identical where it matters is what makes a chain read as one business.
First, and it usually surprises people
Including the ones nobody remembers creating. You cannot manage a set you have not counted, and the count is almost never the number the business expects.
Before any changes
Different branches often sit under different accounts, some belonging to people who have left. Consolidating access is what makes the rest possible.
Second
Decide which listing is authoritative for each location and work Google's process to close or merge the rest. Improving a duplicate is effort spent on a listing customers may never see.
The main body of the work
What is identical across every location and what legitimately differs. Categories, service lists, attributes and photography rules, written down once and applied branch by branch.
Ongoing
Reviews arrive at whichever listing the customer found. Response has to be organized so none sits unanswered, and reporting has to be per location, because an average across four branches hides the one that is struggling.
Every location's categories, services, hours, attributes and photography, brought to one standard where it should be consistent and deliberately different where it should not.
Finding the listings nobody created deliberately and working Google's process to close or merge them, so reviews and signals stop being split.
A listing must correspond to a real staffed location or a real service area. We do not create listings to widen coverage, and Google removes them when it finds them.
Duplicate closure and merging run through Google's process on Google's timeline. We can prepare and submit them properly. We cannot guarantee the result.


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It is one piece of work applied four times, which is cheaper than four separate jobs and more useful than one. The standard gets decided once; applying it to each listing is the repetitive part.
No. Closure and merging go through Google's process and Google decides. We can identify them, establish which listing should be authoritative and submit the requests correctly, which is what makes them likely rather than certain.
It scales with the number of locations and the state they are in, so it is scoped after the inventory rather than before it. It is ongoing work and priced monthly. We put a figure in writing once we know what is actually there.
Usually yes for the primary category, and not always for secondary ones. A branch that genuinely offers something the others do not should say so. A branch filed differently because somebody guessed should not.
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