Websites and E-Commerce

What You Control on Shopify, and What You Do Not

Anyone can launch a theme. What decides whether the store still works at three times the volume is which capabilities you accepted as apps and how much of the buying path you actually control.

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Reviewed by clients on Google and Clutch

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Tell us about the store

No obligation. Our team replies within one business day.

Where the platform ends and you begin

Four honest readings of what is yours outright, what you are renting, and what is not negotiable.

Yours

The storefront and everything above the cart

Design, content, product presentation, navigation and the whole path to the cart are yours to shape. This is where a store either looks like a brand or looks like a theme.

Rented

Hosting, security and payment compliance

The platform handles the parts that would otherwise be your problem and your liability. That is worth real money and it is most of what you are paying the subscription for.

Check first

Anything that has to change the checkout

The checkout is largely the platform's, and how far it can be changed depends on your plan. If your buying process needs steps a standard checkout does not have, find that out now.

Not yours

Anything an app is currently doing

Apps solve real problems and they are also a monthly cost that scales with orders and a second vendor who can change terms. Worth knowing which of your requirements are apps.

The checkout is the part you do not own

Shopify is sold as the platform you do not need an agency for, which is true right up to the point where it stops being true, and that point is usually the checkout.

Almost everything a store does before the cart is yours to build. Almost everything after it belongs to the platform, and how much of it you can change depends on which plan you are on. That is not a flaw. It is the trade you accepted in exchange for never thinking about payment compliance again. But it means a buying process that needs a step the standard checkout does not have is a decision to make before you commit, not a problem to solve afterwards.

The second thing worth knowing early is which of your requirements are apps. An app is a monthly fee that usually scales with order volume, a second company whose roadmap you do not control, and one more thing that can break when the platform updates. Two stores with the same subscription can have very different real monthly costs, and the difference is almost entirely this.

The third is what travels. Products, customers and orders export cleanly from any serious platform. The storefront does not: it is built in the platform's own templating, and leaving means rebuilding the front end rather than moving it. That is true of every hosted platform and it is worth pricing in while you are choosing, not while you are leaving.

If the platform is not settled yet, the decision above this one is e-commerce web design, which argues the build from catalog, checkout and operations rather than from a vendor. The same fit questions for a different hosted platform are under BigCommerce development. The rest of what we take on is under our services.

Diagram of an online store split into what the merchant owns outright, what the platform owns including checkout, and what a third-party app owns as a recurring cost

How we would approach your store

  1. We read the store before we quote it

    First conversation

    What you sell, how it varies, what the buying process actually has to do, and which of your current requirements are apps. Most of what decides the cost is settled here.

  2. Requirements are sorted into native, app and build

    Before design

    Each one is marked. The app column is the recurring cost nobody quotes you, and it is worth seeing as a number before you commit rather than as a surprise on the second invoice.

  3. The storefront is designed, not selected

    Design

    A theme is a starting point, not an outcome. The parts that make a store look like a brand rather than a template are the parts above the cart, which is exactly where you have room.

  4. Build, then test the whole buying path

    Build and launch

    Tax, shipping, stock and payment only exercise together at checkout, which is why that path gets tested as a path rather than as features. It is where migrations and launches fail.

  5. You get the store and the reasoning

    Handover

    Theme code, documentation, the app list with what each one costs and why it is there, and what to do if you ever want to move. Knowing how to leave is part of owning the decision.

What the build costs

E-Commerce Store

$9,000 to $20,000+

Building or rebuilding a store, on this platform or another

  • Requirements sorted into native, app and build
  • The app list priced as a recurring cost, before you commit
  • Storefront designed rather than selected
  • Whole buying path tested as a path
  • 30 days post-launch support

E-commerce stores run $9,000 to $20,000 or more depending on catalog size. Where a store lands in that range is decided by variant complexity, how many systems have to hold the same stock number, and how much product content is written rather than migrated. The platform's own subscription and app fees are set by their vendors, are separate from this, and are not ours to quote.

Further reading

Store and platform questions

Why would I pay for help with a platform built for doing it yourself?

For most small stores, you would not, and we will say so. The work is worth paying for when the catalog is complicated, the buying process is not standard, the storefront has to look like a brand rather than a theme, or the store already exists and is not converting.

Have you built stores on Shopify?

We build and maintain online stores, and we scope platform work the same way whichever platform is chosen. We are not going to list Shopify project credentials on this page. If platform-specific track record is what decides your choice, ask us directly and we will answer you honestly rather than in marketing copy.

What can and cannot be changed about the checkout?

Less than most people expect, and how much depends on your plan. Everything before the cart is open to you. The checkout itself is largely the platform's, which is the trade for not owning payment compliance. If your buying process needs a step it does not support, that changes the platform decision rather than the build.

What does an online store cost to build?

E-commerce stores run $9,000 to $20,000 or more depending on catalog size. What moves the number is variant complexity, how many systems have to hold the same stock figure, and how much product content is written rather than migrated. The platform's subscription and app fees are set by their vendors, are separate, and are not ours to quote.

Can I leave later, and what would that cost?

Products, customers and orders export cleanly. The storefront does not travel, because it is built in the platform's own templating, so leaving is a rebuild of the front end rather than a move of it. That is true of every hosted platform and it is worth knowing before you commit rather than after.

Tell us about the store

What you sell, what the buying process has to do, and what is running today. Our team replies with a read on whether the work is worth paying for at all.

Reviewed by clients on Google and Clutch

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